Terms of Service
Effective Date: 18 September 2026
Introduction
Welcome to Rijjin. During your stay we hope to provide you with the best athletic community experience possible in a safe, welcoming environment. As such, we have set out basic usage guidelines to ensure the quality of our services remains high for everyone. Controls around your privacy, including how your personal information is used and shared, is of utmost importance to us and are described in further detail in our comprehensive Privacy Policy. After all, we here at Rijjin are part of the community too.
Rijjin, Inc.’s (“Rijjin”) websites, related mobile applications and services (collectively, the “Services”) are made available to you by Rijjin, subject to these Terms of Service (the “Terms”) and in accordance with Rijjin’s Privacy Policy (the “Privacy Policy”). Rijjin is sometimes referred to herein as “we”, “us”, or “our”.
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SERVICES. You are agreeing to these Terms by accessing or using the Services, creating an account, or clicking “sign up” or any similar mechanism. DO NOT ACCESS OR USE THE SERVICES IF YOU DO NOT AGREE TO THESE TERMS.
Registration and Accounts
You must register in order to use the Services. You agree to: (i) provide true, accurate, current and complete information about yourself (“Your Data”) and (ii) maintain and promptly update Your Data. You agree that Rijjin may use Your Data to provide Services that you access or use and as otherwise set forth in these Terms.
You must not share your password or give access to your account to others, or transfer your account to anyone else without Rijjin’s written permission. We endeavor to use reasonable security measures to protect against unauthorized access to your account. We cannot, however, guarantee absolute security of your account, your content or the personal information you provide, and we cannot promise that our security measures will prevent third-party “hackers” from illegally accessing the Services or its contents.
You may register for or log in to your account via a third-party network, such as Google or Meta. If you do so, you hereby authorize Rijjin to pre-populate the registration and other relevant information fields of your account and/or to use such third-party credentials to log you into your account. If you connect your account to a third-party network, you agree to comply with the terms and conditions and policies applicable to such third party.
While Rijjin strives to make the Services broadly available to everyone, you cannot use the Services if (a) you are under 13 years old in the U.S. or Japan, or under 16 years old in the rest of the world (or, in either case, you are under the minimum legal age in your country to use our Services); (b) Rijjin previously disabled your account for violations of our Terms; or (c) you are prohibited from receiving our Services under applicable laws.
Fees, Payment Methods, & Cancellations
- Subscription Fees. In order to access certain functionality of the Services, you may be required to pay subscription fees. Subscription fees, along with any required taxes, may be paid on a monthly or annual basis. All subscription fees must be paid in advance. Users changing from monthly to annual subscriptions will have the annual rates take effect at the beginning of the next billing date. You agree to pay the subscription fees, and other charges you incur in connection with your Rijjin account, whether on a one-time or a subscription basis. Rijjin reserves the right to increase subscription fees and any associated taxes, or to institute new fees at any time upon reasonable advance notice.
- Free Trial. Your subscription may start with a free trial. The free trial period for any subscription will last for the period of time specified when you signed up. Free trials may not be combined with other offers unless otherwise specified. If you begin your subscription with a free trial, we will begin billing your Payment Method for subscription fees at the end of the free trial period unless you cancel your subscription prior to the end of the free trial period. Your Payment Method will be authorized for up to approximately one month of service as soon as you register for a free trial. In some instances, your available balance or credit limit may be reduced to reflect the authorization; however, subscription charges will only be made against the Payment Method if you do not cancel prior to the end of your free trial period.
- Payment Methods. To pay any fee, you must designate and provide information about your preferred payment method (e.g., credit card, online payment service, a third party, like the App Store or Google Play, or any other payment method made available by Rijjin) (the “Payment Method”). If you provide your payment information, you authorize us and certain third party service providers, payment card networks and payment processors to receive, store and encrypt your payment information. You may switch to a different Payment Method or update your information by visiting your account settings. If you paid through the App Store or Google Play, you may change your Payment Method through the corresponding store account. No refunds or credits will be provided by Rijjin, other than as set forth in these Terms. If your payment provider determines that there are fraudulent charges on your account resulting from use of your Payment Method, please contact us immediately at membership@rijjin.com.
- Auto-Renewal. Subscription fees will be billed automatically at the start of the monthly or annual period, as applicable. These fees will auto-renew until your subscription is downgraded or terminated. Your subscription fee will be the same as your initial charges unless you are otherwise notified in advance. You may cancel your subscription at any time, as described below.
- Cancellation. You may cancel your subscription at any time. If you signed up on Rijjin.com, you may cancel your subscription by visiting your “Account” page and selecting “Downgrade”. If you signed up through the App Store or Google Play, you may cancel your subscription by cancelling through the corresponding store. The cancellation of a subscription will go into effect at the end of your current billing cycle. When your subscription ends, your account will remain and become a free subscription unless you delete your account. You can renew your subscription at any time without opening a new account. In such case, if the subscription fees have increased, you will be billed at the increased rate. You can delete your account at any time by visiting your “Account” page.
Content
You own the information, data, text, software, sound, photographs, graphics, video, messages, posts, tags, or other materials you make available in connection with the Services (“Content”), whether publicly posted, privately transmitted, or submitted through a third party API (e.g. a photograph submitted via Instagram). Publicly accessible routes, segments, and other annotations created by using the Services are not considered Content.
You may not use the Services to do or share Content (i) that violates these Terms; (ii) that is unlawful, misleading, discriminatory or fraudulent; or (iii) that infringes or violates someone else’s rights, including their intellectual property rights. Rijjin may remove or restrict access to any Content that is in violation of these provisions. Rijjin may also remove or restrict access to your Content, the Services, or information if we determine that doing so is reasonably necessary to avoid or mitigate adverse legal or regulatory impacts to Rijjin.
The Services may provide you with the ability to mark Content that you submit to the Services as private, public, or available only to select users of the Services. Rijjin will maintain the privacy of such Content in accordance with your elections. However, if you do not elect to mark your Content as private or available for a limited group of users, or later change such designation to allow such content to be made available to anyone, you are responsible for the public nature of the Content.
Permissions
Rijjin needs certain permissions from you to provide the Services:
- Permission to use Content. Some Content that you share or upload, such as photos or videos, may be protected by intellectual property laws. Nothing in these Terms takes away the rights you have to your own Content. However, when you share, post, or upload Content that is covered by intellectual property rights or in connection with our Services, you grant Rijjin a non-exclusive, transferable, sub-licensable, royalty-free, and worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, and create derivative works of your Content. This license will end when your Content is deleted from our systems.
- Deletion of Content. You can delete Content individually or all at once by deleting your account. Content you delete individually is removed, along with its stored files, at the time you delete it. Content removed by deleting your account is kept during the recovery period stated in the app and erased once that period ends, with erasure completed within 90 days. In either case Content may persist briefly in backups and caches, and Content you shared into another member’s surface — for example a photo you sent into a conversation — is kept where they have not deleted it, in which case this license continues to apply until that content is deleted.
- Permission to update software you use or download. If you download or use Rijjin’s software, you give us permission to download and install updates to the software where available.
Prohibited Activities
The Services are for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell for any commercial purposes any portion of the Services, use of the Services, or access to any content on the Services.
You may not use the Services to engage in any of the following Prohibited Activities:
- Copying, framing or mirroring any part of the Services;
- Permitting any third party to access the Services;
- Modifying, creating derivative works of, decompiling, or otherwise attempting to extract source code from us (without Rijjin’s written permission under an open-source license);
- Publishing any content, information, or data that is (i) illegal, obscene, defamatory, threatening, or advocates violence; (ii) is harmful to or interferes with the Services; (iii) infringes on any privacy, intellectual property, or other personal rights including, without limitation, copyrights, patents, trademarks, or trade secrets; or (iv) is fraudulent or contains false or misleading statements (such as “phishing”);
- Distributing or disclosing any part of the Services in any medium, including by any automated or non-automated “scraping”;
- Using the Services for any commercial solicitation purposes;
- Accessing any content on the Services through any technology or means other than those provided or authorized by the Services;
- Bypassing the measures we may use to prevent or restrict access to the Services, including, without limitation, features that prevent or restrict use or copying of any content; or
- Violating any applicable law, statute, ordinance or regulation, or encouraging any conduct that could constitute a criminal offense or give rise to civil liability.
Account Suspension or Termination
If we determine that you have clearly, seriously or repeatedly breached our Terms or other policies, we may suspend or permanently disable access to your account. We may also suspend or disable your account if you repeatedly infringe other people’s intellectual property rights or where we are required to do so for legal reasons.
All suspensions or terminations for cause shall be made in Rijjin’s sole discretion and Rijjin shall not be liable to you for any suspension or termination of your account or access to the Services. The following Sections shall survive termination of your account and/or the Terms: Content, Prohibited Activities, Proprietary Rights, Disclaimer of Warranties and Liability, Indemnity, Choice of Law and Forum, and General.
Proprietary Rights
You acknowledge and agree that the Services, any necessary software used in connection with the Services (if any), and any aggregated data based on Content on the Services, contain proprietary and confidential information of RIJJIN that is protected by applicable intellectual property and other laws.
The term RIJJIN, the Rijjin logo and other Rijjin product and service names are the exclusive trademarks of, and are owned by, Rijjin, Inc., and you may not use or display such trademarks in any manner without Rijjin’s prior written permission.
Updating Our Terms
Certain provisions of the Terms may be supplemented or superseded by expressly designated legal notices or terms located on particular pages on the Services. Rijjin reserves the right to update the Terms at any time and for any reason in its sole discretion. Rijjin will notify you of any material changes to the Terms or to any service or other features of the Services. By continuing to access or use the Services after we have provided you with notice of a modification, you are agreeing to be bound by the modified Terms. If the modified Terms are not acceptable to you, your only recourse is to cease using the Services.
Disclaimer of Warranties and Liability
THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND CONTENT AVAILABLE THROUGH THE SERVICES ARE PROVIDED TO YOU “AS IS” AND WITHOUT WARRANTY. RIJJIN AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS HEREBY DISCLAIM ALL WARRANTIES WITH REGARD TO SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND CONTENT, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. RIJJIN AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS MAKE NO WARRANTY THAT: (i) THE SERVICES WILL MEET YOUR REQUIREMENTS; (ii) YOUR CONTENT WILL BE AVAILABLE OR THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE; (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS; AND (v) ANY ERRORS IN THE SERVICES WILL BE CORRECTED.
YOU EXPRESSLY AGREE THAT RIJJIN IS NOT PROVIDING MEDICAL ADVICE VIA THE SERVICES. THE CONTENT PROVIDED THROUGH THE SERVICES, INCLUDING ALL TEXT, PHOTOGRAPHS, IMAGES, ILLUSTRATIONS, GRAPHICS, AUDIO, VIDEO AND AUDIO-VIDEO CLIPS, AND OTHER MATERIALS, WHETHER PROVIDED BY US OR BY OTHER ACCOUNT HOLDERS OR THIRD PARTIES IS NOT INTENDED TO BE AND SHOULD NOT BE USED IN PLACE OF (i) THE ADVICE OF YOUR PHYSICIAN OR OTHER MEDICAL PROFESSIONALS, (ii) A VISIT, CALL OR CONSULTATION WITH YOUR PHYSICIAN OR OTHER MEDICAL PROFESSIONALS, OR (iii) INFORMATION CONTAINED ON OR IN ANY PRODUCT PACKAGING OR LABEL. SHOULD YOU HAVE ANY HEALTH RELATED QUESTIONS, PLEASE CALL OR SEE YOUR PHYSICIAN OR OTHER HEALTHCARE PROVIDER PROMPTLY. SHOULD YOU HAVE AN EMERGENCY, CALL YOUR PHYSICIAN OR 911 IMMEDIATELY. YOU SHOULD NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING MEDICAL ADVICE BECAUSE OF ANY CONTENT PRESENTED ON THE SERVICES, AND YOU SHOULD NOT USE THE SERVICES OR ANY CONTENT ON THE SERVICES FOR DIAGNOSING OR TREATING A HEALTH PROBLEM. THE TRANSMISSION AND RECEIPT OF OUR CONTENT, IN WHOLE OR IN PART, OR COMMUNICATION VIA THE INTERNET, E-MAIL OR OTHER MEANS DOES NOT CONSTITUTE OR CREATE A DOCTOR-PATIENT, THERAPIST-PATIENT OR OTHER HEALTHCARE PROFESSIONAL RELATIONSHIP BETWEEN YOU AND RIJJIN.
YOU EXPRESSLY AGREE THAT YOUR ATHLETIC ACTIVITIES (INCLUDING, BUT NOT LIMITED TO, CYCLING, RUNNING, OR FOLLOWING A RIJJIN TRAINING PLAN OFFERED ON THE SERVICES) CARRY CERTAIN INHERENT AND SIGNIFICANT RISKS OF PROPERTY DAMAGE, BODILY INJURY OR DEATH AND THAT YOU VOLUNTARILY ASSUME ALL KNOWN AND UNKNOWN RISKS ASSOCIATED WITH THESE ACTIVITIES EVEN IF CAUSED IN WHOLE OR PART BY THE ACTION, INACTION OR NEGLIGENCE OF RIJJIN OR BY THE ACTION, INACTION OR NEGLIGENCE OF OTHERS.
YOU EXPRESSLY AGREE THAT RIJJIN DOES NOT ASSUME RESPONSIBILITY FOR THE INSPECTION, SUPERVISION, PREPARATION, OR CONDUCT OF ANY RACE, CONTEST, CHALLENGE, OR GROUP ACTIVITY THAT UTILIZES THE SERVICES.
YOU EXPRESSLY AGREE TO RELEASE RIJJIN, ITS SUBSIDIARIES, AFFILIATES, OFFICERS, AGENTS, REPRESENTATIVES, EMPLOYEES, PARTNERS AND LICENSORS (THE “RELEASED PARTIES”) FROM ANY AND ALL LIABILITY IN CONNECTION WITH YOUR ATHLETIC ACTIVITIES AND/OR USE OF THE RIJJIN WEBSITES, MOBILE APPLICATIONS, CONTENT, SERVICES OR PRODUCTS (INCLUDING, WITHOUT LIMITATION, ANY RIJJIN TRAINING PLAN), AND PROMISE NOT TO SUE THE RELEASED PARTIES FOR ANY CLAIMS, ACTIONS, INJURIES, DAMAGES, OR LOSSES ASSOCIATED WITH SUCH USE. YOU ALSO AGREE THAT IN NO EVENT SHALL THE RELEASED PARTIES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR LOST PROFITS ARISING OUT OF OR IN ANY WAY CONNECTED WITH (i) YOUR USE OR MISUSE OF THE SERVICES, (ii) YOUR USE OR MISUSE OF EQUIPMENT OR PROGRAMS CREATED OR LICENSED BY RIJJIN (INCLUDING, WITHOUT LIMITATION, ANY RIJJIN TRAINING PLAN) WHILE ENGAGED IN ATHLETIC ACTIVITIES, (iii) ANY DELAY OR INABILITY TO USE THE SERVICES EXPERIENCED BY YOU, OR (iv) ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES OR CONTENT OBTAINED THROUGH THE SERVICES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF RIJJIN HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.
BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW SOME OR ALL OF THE EXCLUSIONS OR LIMITATIONS OF LIABILITY ABOVE, SUCH AS EXCLUSIONS FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SOME OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IN ENTERING INTO THIS RELEASE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND, AND HEREBY EXPRESSLY WAIVE THE BENEFITS OF, SECTION 1542 OF THE CIVIL CODE OF CALIFORNIA, (AND ANY SIMILAR LAW OF ANY STATE, COUNTRY OR TERRITORY), WHICH PROVIDES AS FOLLOWS: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.”
RIJJIN DOES NOT ENDORSE YOUR CONTENT OR ANY OTHER ATHLETE’S CONTENT AND SPECIFICALLY DISCLAIMS ANY RESPONSIBILITY OR LIABILITY TO ANY PERSON OR ENTITY FOR ANY LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, INDIRECT, PUNITIVE OR OTHERWISE), INJURY, CLAIM, LIABILITY OR OTHER CAUSE OF ANY KIND OR CHARACTER BASED UPON OR RESULTING FROM ANY CONTENT ON THE SERVICES.
THE COMPANY’S MAXIMUM AGGREGATE LIABILITY TO YOU PURSUANT TO THESE TERMS SHALL NOT EXCEED THE GREATER OF EITHER (i) ONE HUNDRED DOLLARS ($100) OR (ii) THE AMOUNT OF FEES PAID BY YOU TO RIJJIN IN THE 12-MONTHS PRIOR TO THE DATE OF THE CLAIM.
IF YOU ARE A CONSUMER RESIDING IN THE EUROPEAN UNION, YOU HAVE LEGAL REMEDIES IF WE CAUSE YOU LOSS BY OUR BREACH OR NON-PERFORMANCE OF OUR LEGAL OBLIGATIONS, OR BY OUR NEGLIGENCE, AND THESE TERMS DO NOT AFFECT THOSE STATUTORY REMEDIES.
Indemnity
You agree to indemnify and hold Rijjin and its subsidiaries, affiliates, officers, agents, representatives, employees, partners and licensors harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of Content you submit, post, transmit or otherwise seek to make available through the Services; your use of the Services; your athletic activities which generate the Content you post or seek to post on the Services (including, but not limited to, athletic activities in connection with any contests, races, group rides, or other events which Rijjin sponsors, organizes, participates in, or whose Services are used in connection with); your connection to the Services; your violation of the Terms; your violation of any data protection or privacy laws; or your violation of any rights of another person or entity. Your rights with respect to Rijjin are not modified by the foregoing indemnification if the laws of your country of residence, applicable as a result of your use of our Services, do not permit it.
Notice for California Users
Under California Civil Code Section 1789.3, California users of our Services are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210.
Choice of Law and Forum
You agree that any dispute, claim, question, or cause of action you have against us must be resolved exclusively in the jurisdiction of the federal or state courts located in San Francisco, California. You also agree that you submit to the personal jurisdiction of either of these courts for the purpose of litigating any such claim, and that the laws of the State of California will govern these Terms and any dispute, claim, question, or cause of action, without regard to conflict of law provisions AND WILL SPECIFICALLY NOT BE GOVERNED BY THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS, IF OTHERWISE APPLICABLE.
General
- You agree that no joint venture, partnership, joint controllership, employment or agency relationship exists between you and Rijjin as a result of the Terms or your use of the Services.
- The Terms constitute the entire agreement between you and Rijjin with respect to your use of the Services. Some of the Services we offer are also governed by supplemental terms. If you use any of those Services, supplemental terms will be made available and will become part of our agreement with you. To the extent any supplemental terms conflict with these Terms, the supplemental terms shall govern to the extent of the conflict.
- If any provision of the Terms is found by a court of competent jurisdiction to be invalid or unenforceable, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect. If we fail to enforce any of these Terms, it will not be considered a waiver. Any amendment to or waiver of these Terms must be made in writing and signed by us.
- You may not assign, delegate or otherwise transfer your account or your rights or obligations under these Terms without the prior written consent of Rijjin.
- Rijjin has the right, in its sole discretion, to transfer or assign all or any part of its rights under these Terms and will have the right to delegate or use third party contractors to fulfill its duties and obligations under these Terms and in connection with the Services. All of Rijjin’s rights and obligations under these Terms are freely assignable by us in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise.
- Rijjin’s notice to you via email, regular mail or notices, posts, or links on the Services shall constitute acceptable notice to you under the Terms.
- A printed version of the Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to the Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
- Section titles and headings in the Terms are for convenience only and have no legal or contractual effect.
- We reserve all rights not expressly granted to you.